DaVinci Admin

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Posts

Recent activity by DaVinci Admin Recent activity Votes

  • Trouble changing/linking email

    Completed
    1. Community
    2. Support Forum

    Hi, Last week a user requested we utilize firstname@domain.com for their box account, which was created as firstnameX@domain.comI found firstname@domain.com had been created as a personal account, ...

    • DaVinci Admin
    • 2 followers
    • 2 comments
    • 0 votes

  • MFA Reset needed

    Completed
    1. Community
    2. Support Forum

    The user <personal information-redacted> has gotten a new smartphone and needs MFA re-required please and thank you!

    • DaVinci Admin
    • 2 followers
    • 1 comment
    • 0 votes

  • User needs MFA reset

    Completed
    1. Community
    2. Support Forum

    A user cannot sign in via authenticator or backup code, can I request their MFA be reset, please?

    • DaVinci Admin
    • 2 followers
    • 1 comment
    • 0 votes