Miina Arata
- Total activity 18
- Last activity
- Member since
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- Votes 0
- Subscriptions 8
Activity overview
Latest activity by Miina Arata-
Miina Arata created a post,
How to restore deleted folder
AnsweredMy coworker has accidently deleted his folder. He couldn't see any in Trash. How can he resotre his deleted folders?
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Miina Arata created a post,
Trying to register Box acc it said the user's email is already being used so the user couldn’t sign in
I'm an admin, The user doesn't have box acc yet, so I'm posting in behalf of the new joinee.
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Miina Arata commented,
Hi Rona The affected user doesn't have Box account now, so he cannot contact to Box support directly. Could you please raise the ticket on behalf of him?
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Miina Arata created a post,
Invitation mail not delivered
AnsweredWe sent invitation mail to some of our members, but the mail was not delivered. As I searched on the web, I found a article regarding "suppression list". I think the mail was sent before mail accou...
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Miina Arata commented,
Hi Jon Ralph As we checked our mail(outlook) setting if the box.com is in suppression list, but it is not. Hence, I think his mail is in suppression list on your side. Could you please check it and...
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Miina Arata commented,
Hi Rona I want you to check the user is affected or not. and if so, could you please raise a ticekt to remove him from suppression list?
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Miina Arata commented,
Hello, Jon Ralph I checked the outlook setting and box.com is not in the blocekd senders. I thought you can remove the affected user from suppression list, am I correct? Coul you please check it? B...
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Miina Arata created a post,
Invitation mail not delivered
AnsweredWe sent invitation mail to some of our members, but the mail was not delivered. As I searched on the web, I found a article regarding "suppression list". I think the mail was sent before mail accou...
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Miina Arata commented,
There's no box invitation mail in Spam and Junk folder, and email address is correct one. I think the email in on suppression list, so could you open a case to check the affected email address? T...
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Miina Arata created a post,
Invitation mail delivered
AnsweredWe sent invitation mail to some of our members, but the mail was not delivered. As I searched on the web, I found a article regarding "supplession list". I think was sent before mail account was cr...