Miina Arata
- Total activity 18
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 8
Comments
Recent activity by Miina Arata-
Hi Rona The affected user doesn't have Box account now, so he cannot contact to Box support directly. Could you please raise the ticket on behalf of him?
-
Hi Jon Ralph As we checked our mail(outlook) setting if the box.com is in suppression list, but it is not. Hence, I think his mail is in suppression list on your side. Could you please check it and...
-
Hi Rona I want you to check the user is affected or not. and if so, could you please raise a ticekt to remove him from suppression list?
-
Hello, Jon Ralph I checked the outlook setting and box.com is not in the blocekd senders. I thought you can remove the affected user from suppression list, am I correct? Coul you please check it? B...
-
There's no box invitation mail in Spam and Junk folder, and email address is correct one. I think the email in on suppression list, so could you open a case to check the affected email address? T...