Heather Anderson
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Activity overview
Latest activity by Heather Anderson-
Heather Anderson commented,
If you’re having trouble accessing shared files, and a coworker with separate credentials is facing the same issue, it’s clear that the problem may extend beyond your organization’s network or ...
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Heather Anderson commented,
I’m experiencing an issue where .MOV files uploaded to Box are not previewing correctly. Specifically, the audio in the Box preview seems to only play from the first audio channel, while other chan...
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Heather Anderson commented,
If you're experiencing difficulty accessing files that have been shared with you, and it's concerning that a coworker with separate credentials is encountering the same issue. Despite e...
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Heather Anderson commented,
To help resolve the issue you're encountering with opening or downloading shared files, consider the following steps: Check File Permissions: Ensure both you and your coworker have the necessary pe...
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Heather Anderson commented,
I think the most common issue is conducted standard troubleshooting, it seems like the issue might be on Box's end. It's a good idea to check Box’s service status for any reported outages or mainte...
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Heather Anderson commented,
Hi there, I see your post and I must say: Check Permissions: Make sure you and your coworker have the right access to the files.Service Status: Look for any outages or updates on the file-sharing p...