Kourtney
- Total activity 945
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Recent activity by Kourtney-
Hello, I took a look on the backend and it does not appear that the bug is affecting your application. Can you please tell me if you are still receiving this error? Best, Kourtney, Box Developer ...
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Official comment Someone with access the app already will want to access it in the Developer Console and go to the general tab. Here you can add what are called "App collaborators", which surfaces the app in their ...
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Hello Harini, There unfortunately isn't a way for you to follow this bug externally. I will watch the ticket and post back here when I see a status change! Best, Kourtney, Box Developer Advocate
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Hey Johannes, I opened up a ticket (#2425725) with our support team on your behalf so they can run the necessary clean up script on your account. They will be in touch shortly :) Best, Kourtney,...
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@ Tanvir - Great to hear! Thanks for the update. @ Andrew - I'd be happy to take a look in our backend logs to figure out whats going on! Would you be able to provide me with the client ID of your...
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I just opened a ticket with you through our support channels so we can communicate there!
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Official comment Hey Harini, I checked with our engineering team and they let me know this looks like a bug on our end. Thanks for bringing this to our attention! I will be opening a ticket with them to ensure thi...
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Official comment Hello Paul, What I would do is set up a webhook to watch the file or folder. You'll want to set the event trigger to file.downloaded or folder.downloaded. When the event fires you can then make an...
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Hello, Can you please take a look in the developer console > configuration tab for you application and let me know what option you selected for application access? The options are app only or app+...
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Official comment Hello, Upon making a custom application using server authentication (with JSON web tokens), you'll want to navigate down the configuration page to a button that says "generate public/private keypa...