SEONG LUL SON

1. Community
2. Support Forum
3. As a co-owner, I can not access a Box folder after the creator of the folder recently left IBM.

I am working at IBM and who I need to contact? I mean who is the Box Administrator for our organization for this issue.

• View comment
• SEONG LUL SON
• January 28, 2021 21:25
• 0 votes

1. Community
2. Support Forum
3. As a co-owner, I can not access a Box folder after the creator of the folder recently left IBM.

One more question for you. how can I check if the content of the departed user was deleted with the user's account? The departed user did not take any action to delete the contents before she left ...

• View comment
• SEONG LUL SON
• January 28, 2021 19:55
• 0 votes

1. Community
2. Support Forum
3. As a co-owner, I can not access a Box folder after the creator of the folder recently left IBM.

Does it mean that the departed user still can access the folder even if she left IBM already?

• View comment
• SEONG LUL SON
• January 28, 2021 19:45
• 0 votes

1. Community
2. Support Forum
3. As a co-owner, I can not access a Box folder after the creator of the folder recently left IBM.

As far as I know, the folder was with the departed user's account and was not something that transferred to some else and then  request access to that folder again. For your information, the name o...

• View comment
• SEONG LUL SON
• January 28, 2021 19:27
• 0 votes