Tricia Smith

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Activity overview

Latest activity by Tricia Smith
  • Tricia Smith created a post,

    Is this how you submit a support case? Downloading and opening files

    Answered

    I'm sporadically unable to download and open files on Box. I get a pop up message about submitting logs and then this:  Your logs have been sent successfully. If you do not have an open support cas...

  • Tricia Smith commented,

    Same issue. I have a message that pops up that says " Your logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with y...