Louise Liu

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  • Total activity 8
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Activity overview

Latest activity by Louise Liu

  • Louise Liu commented,

    1. Community
    2. Support Forum
    3. Changing email address

    still showing an unverified email and when I go to verify both from mobil environment and desktop I still get the 403 forbidden message.

  • Louise Liu commented,

    1. Community
    2. Support Forum
    3. Changing email address

    this is completed bu t I haven't had any responses/  Are you using lou@furglu.com as email? 

  • Louise Liu created a post,

    Changing email address

    Completed
    1. Community
    2. Support Forum

    I was able to put in the email address change, but when I click the link in the confirm address email from box. It asks me to log in (with old email) then asks me to create a local password. I ente...

    • Louise Liu
    • 2 followers
    • 3 comments
    • 0 votes

  • Louise Liu created a post,

    Deactivated accounts

    1. Community
    2. Support Forum

    Hi, multiple users in my work group have had their accounts deactivated with no notice or any reason why. None of the links for submitting a support ticket work. It looks like the only way is throu...

    • Louise Liu
    • 3 followers
    • 2 comments
    • 0 votes

  • Louise Liu commented,

    1. Community
    2. Support Forum
    3. Can't Submit Ticket: Trying to add a deactivated user

    We are having the same problem and there is no way to submit a ticket.  Seeing this problem a lot on the forum and all the inquiries end in a dead end with radio silence from BOX.