Box User

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Activity overview

Latest activity by Box User

  • Box User commented,

    1. Community
    2. Support Forum
    3. Desperately Need A Support Ticket

    Ann, Thanks for the response.  I did as you instructed and did a unsync and sync again but that did not resolve the issue.  On Box.com that particular folder contains 24 sub folders, which is accur...

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    • Box User
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  • Box User created a post,

    Desperately Need A Support Ticket

    Answered
    1. Community
    2. Support Forum

    My original unaddressed post is now 19 days old without a response. The issue is: "Error Syncing 5,419 files" https://support.box.com/hc/en-us/community/posts/36925953203475-Error-Syncing-5419-File...

    • Box User
    • 2 followers
    • 2 comments
    • 0 votes

  • Box User commented,

    1. Community
    2. Support Forum
    3. Error Syncing 5419 Files

    Rona...HELP!! I responded 10 days ago without any further assistance.  I believe I need a support ticket for this issue but as others have posted there is no clear way for a User to create or reque...

  • Box User commented,

    1. Community
    2. Support Forum
    3. Error Syncing 5419 Files

    Rona,   Thanks for the response! I am running Box version 4.0.8107 on Windows 11 Pro Version 24H2 and I have attached a picture indicating the error. Thanks! Joe P

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  • Box User created a post,

    Error Syncing 5419 Files

    Answered
    1. Community
    2. Support Forum

    When I review the list of files there is a link at the end of each file, "MORE" which gets me to a "Page Not Found" When I look at the files on Box.com there is no indication of an issue and all...

    • Box User
    • 3 followers
    • 3 comments
    • 0 votes

  • Box User commented,

    1. Community
    2. Support Forum
    3. Box Sync Not Running - Windows

    In the interim I decided to uninstall Box and remove all traces from the hard drive and the registry as per the instructions at Box then restarted the Computer.  Before attempting to reinstall Box ...

  • Box User commented,

    1. Community
    2. Support Forum
    3. Box Sync Not Running - Windows

    I downloaded and installed BoxDrive.  When I launched it I got an error "Unhandled exception In Script"   Please advise. Thanks   Joe P

  • Box User commented,

    1. Community
    2. Support Forum
    3. Box Sync Not Running - Windows

    First, thanks for the prompt response!!! At this time I do not have any files on the Box site because the sync quit and then the software failed.  If I make the switch to Box Drive will it allow me...

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  • Box User created a post,

    Box Sync Not Running - Windows

    Answered
    1. Community
    2. Support Forum

    Although Box Sync is in Startup it is not running and will not manually start.  It is version 4.08107.0 I would uninstall and reinstall but I cannot locate an updated version. Thanks Joe P

    • Box User
    • 2 followers
    • 4 comments
    • 0 votes