Mariel Mugford

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Activity overview

Latest activity by Mariel Mugford

  • Mariel Mugford created a post,

    Client support

    Completed
    1. Community
    2. Support Forum

    Hi- I reached out to you 18 days ago- I have a client that has 2 Factor Authentication that they did not set up that they need removed. Ann responded to my inquiry with a link, but the link did not...

    • Mariel Mugford
    • 2 followers
    • 1 comment
    • 0 votes

  • Mariel Mugford commented,

    1. Community
    2. Support Forum
    3. 2-Factor Authentication

    Box.com!! Please respond to this!!!

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    • Mariel Mugford
    • 0 votes

  • Mariel Mugford commented,

    1. Community
    2. Support Forum
    3. 2-Factor Authentication

    Hi Ann, thank you for your response. I had previously suggested to our client that they open a ticket directly with you, but she was adamant that this was not her issue and that since we were the o...

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    • Mariel Mugford
    • 0 votes

  • Mariel Mugford created a post,

    2-Factor Authentication

    Answered
    1. Community
    2. Support Forum

    Hi.  I use box for work.  I have a client that had been able to see a folder that we shared with her in the past, but she can no longer log into her account because it is asking her for 2 Factor Au...

    • Mariel Mugford
    • 2 followers
    • 3 comments
    • 0 votes