Rona

1. Community
2. Support Forum
3. Can't Merge Two BOX Accounts into One

Hi Nancy,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 15, 2025 19:17
• 0 votes

1. Community
2. Support Forum
3. Missing Folders in Box!!

Hi Joy,  Welcome to Box Community and glad to assist!  Upon checking the VMS folder is owned by a different Box user. You only have collaborator access to this folder.  Meanwhile, to regain your ac...

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• Rona
• January 15, 2025 19:15
• 0 votes

1. Community
2. Support Forum
3. Slowness when saving some excel files into box. Startred 1/10/2025

Hi Marc,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 15, 2025 19:10
• 0 votes

1. Community
2. Support Forum
3. Inaccurate Space usage displayed

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

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• Rona
• January 15, 2025 19:08
• 0 votes

1. Community
2. Support Forum
3. Storage full, but it isn't (again)

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

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• Rona
• January 15, 2025 19:07
• 0 votes

1. Community
2. Support Forum
3. Resend Verification Email

Hi Julie,  Welcome to Box Community and glad to assist!  If your confirmation email link has expired. You can proceed with password reset to complete your Box setup.  Steps in resetting your passwo...

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• Rona
• January 15, 2025 19:05
• Edited
• 0 votes

1. Community
2. Support Forum
3. Chart widget doesn't pull all information from a column

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 14, 2025 20:24
• 0 votes

1. Community
2. Support Forum
3. Where are my files?

Hi Vincent,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 14, 2025 20:22
• 0 votes

1. Community
2. Support Forum
3. 6-digit verification code

Hi Shawn,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 14, 2025 20:20
• 0 votes

1. Community
2. Support Forum
3. Cant reactivate deactivated account

Hi Cuong,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 14, 2025 20:18
• 0 votes