6-digit verification code

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Shawn Garza

• January 13, 2025 20:17

I used to have access but is unable to access anymore. Once he signs in with his ID and password, it is asking him for a 6 digit verification code. 

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  Rona

  • January 14, 2025 20:20

  Hi Shawn, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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