Rona

1. Community
2. Support Forum
3. My data is saying it's full and I have nothing saved and cant upload.

Hi Jared,  Welcome to Box Community and glad to assist!  For more context, do you have a screenshot of your error? If so, please attach it in this forum.  We'd love to further assist! 

• View comment
• Rona
• December 24, 2024 20:51
• 0 votes

1. Community
2. Support Forum
3. Salesforce Integration - Files vs Attachments

Hi Matthew,  Welcome to Box Community and glad to assist! Kindly reach out to our Developer team for your Integrations-specific queries. To post your inquiry, please use this link and click 'Box Pl...

• View comment
• Rona
• December 24, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. Visualforce

Hi Matthew,  Welcome to Box Community and glad to assist! Kindly reach out to our Developer team for your Integrations-specific queries. To post your inquiry, please use this link and click 'Box Pl...

• View comment
• Rona
• December 24, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. Cancel account

Hi Darla,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  We'd love to furt...

• View comment
• Rona
• December 24, 2024 20:45
• 0 votes

1. Community
2. Support Forum
3. Missing files

Hi Marion,  Welcome to Box Community and glad to assist!  If your files are missing, you can check your trash to find it.  Notes: When items are deleted from a collaboration folder, both the owner...

• View comment
• Rona
• December 24, 2024 20:44
• 0 votes

1. Community
2. Support Forum
3. Change default directory of Box

Hi Anne,  Welcome to Box Community and glad to assist!  To check if you could change your Box App's default directory, can we confirm the following?  You Operating System and Box version.  We'd l...

• View comment
• Rona
• December 24, 2024 20:35
• 0 votes

1. Community
2. Support Forum
3. Bringing back removed collaborators

Hi Allison,  Welcome to Box Community and glad to assist!  Upon checking your current account type does not feature file and folder activities. I'm afraid we can't track removed collaborators.  Tha...

• View comment
• Rona
• December 24, 2024 20:31
• 0 votes

1. Community
2. Support Forum
3. Cancel Account

Hi Patrick,  Welcome to Box Community and glad to assist!  Deleting an Individual (Free) Account You can only delete an individual account (personal, free). You cannot cancel it. Click your accoun...

• View comment
• Rona
• December 24, 2024 17:17
• 0 votes

1. Community
2. Support Forum
3. Nothing is downloading

Hi Isabelle,  Welcome to Box Community and glad to assist!  If you are encountering problems downloading files from your Box account, we recommend that you try: Updating your browser to the latest...

• View comment
• Rona
• December 23, 2024 22:33
• 0 votes

1. Community
2. Support Forum
3. Unable to open box drive.

Hi Sohaib,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

• View comment
• Rona
• December 23, 2024 21:24
• 0 votes