Rona

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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Support Ticket

    Hi Mel, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. Add User w/ Previous Existing Account

    Hi Lauren,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. Charged me again

    Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

    1. Community
    2. Support Forum
    3. Box AI - Switch Model / Prompt

    Hi Mark,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. BOX notifications

    Hi Kristen, Welcome to Box Community and glad to assist! I've investigated our email server logs and your email address was placed on our email suppression list. This typically happens when a user'...

    1. Community
    2. Support Forum
    3. Cancel trial account

    Hi Camilla, Welcome to Box Community and glad to assist! It appears that you've managed to cancel your Box subscription. At this rate, if you have additional queries following this cancellation, ki...

    1. Community
    2. Support Forum
    3. Need account verification to upgrade the account

    Hi Cristina,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to furthe...

    1. Community
    2. Support Forum
    3. Setting up Business Account

    Hi Gene,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further as...

    1. Community
    2. Support Forum
    3. Can't Login

    Hi Daniyal,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. Box for SIEM

    Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...