Rona

1. Community
2. Support Forum
3. Confirmation email not received

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 12, 2024 20:00
• 0 votes

1. Community
2. Support Forum
3. 2FA and lock out of the account

Hi Winston,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• December 11, 2024 22:04
• 0 votes

1. Community
2. Support Forum
3. hide signing frame

Hi there,  Welcome to Box Community and glad to assist! As of this writing, we can't disable Box Sign's signature frame. For any product feature request or suggestions, we recommend you post your i...

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• Rona
• December 11, 2024 22:02
• 0 votes

1. Community
2. Support Forum
3. how i can hide the signature frame？

Hi there,  Welcome to Box Community and glad to assist! As of this writing, we can't disable Box Sign's signature frame. For any product feature request or suggestions, we recommend you post your i...

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• Rona
• December 11, 2024 22:02
• 0 votes

1. Community
2. Support Forum
3. Excel and Word documents not opening

Hi Kylie, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 11, 2024 21:29
• 0 votes

1. Community
2. Support Forum
3. Cross-border transaction (Japan-UK)

Hi Ryo,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions.  We'd love to further as...

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• Rona
• December 11, 2024 21:27
• 0 votes

1. Community
2. Support Forum
3. Can't upgrade

Hi Whitney,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further...

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• Rona
• December 11, 2024 21:25
• 0 votes

1. Community
2. Support Forum
3. Create an user via API

Hi Damian,  Welcome to Box Community and glad to assist! Kindly reach out to our Developer team for your API-related queries. You can do so by posting it to https://community.box.com/box-platform-5...

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• Rona
• December 11, 2024 21:23
• 0 votes

1. Community
2. Support Forum
3. Unable to upload logo

Hi Keren, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 11, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. Inquiry About AI Features and Compliance

Hi Milton, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 11, 2024 21:18
• 0 votes