Rona

1. Community
2. Support Forum
3. Password reset

Hi Jennifer,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  T...

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• Rona
• December 11, 2024 21:16
• 0 votes

1. Community
2. Support Forum
3. My Excel file's formatting changes when viewed from a shared link from Box

Hi Patrick, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 11, 2024 21:14
• 0 votes

1. Community
2. Support Forum
3. Python - CCGAuth - Grant Credentials are Invalid

Hi Darryl, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 11, 2024 20:42
• 0 votes

1. Community
2. Support Forum
3. White Admin Screen

Hi John, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 11, 2024 20:40
• 0 votes

1. Community
2. Support Forum
3. White screen when going to admin

Hi Christopher, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 11, 2024 20:38
• 0 votes

1. Community
2. Support Forum
3. Unable to log into my account how do I get support

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 10, 2024 21:35
• 0 votes

1. Community
2. Support Forum
3. Missing Files

Hi Anil,  Welcome to Box Community and glad to assist!  To find your missing files, please checkout box.com>trash/bin icon.  Notes: When items are deleted from a collaboration folder, both the own...

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• Rona
• December 10, 2024 21:30
• 0 votes

1. Community
2. Support Forum
3. BOX Drive does not boot after first login

Hi there,  Welcome to Box Community and glad to assist!  Please reset your Box Drive Application,  Quit Box Drive if it is running. Download and open the Box Reset Tool zip file. Open the Box Rese...

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• Rona
• December 10, 2024 21:25
• 0 votes

1. Community
2. Support Forum
3. Your account need further verification problem

Hi there,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further a...

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• Rona
• December 10, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. Share link doesn't work properly

Hi Lada, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpd...

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• Rona
• December 10, 2024 20:20
• 0 votes