Rona

1. Community
2. Support Forum
3. Can't add a new user

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 26, 2024 18:47
• 0 votes

1. Community
2. Support Forum
3. Create a Custom Domain Address for our Box Environment

Hi David,  Welcome to Box Community and glad to assist! Your Enteprise is in trial account, with that I'm afraid you won't be able to add a subdomain.  Thanks for posting!

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• Rona
• November 26, 2024 18:45
• 0 votes

1. Community
2. Support Forum
3. Collaboration report can not show shared files

Hi Peter, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• November 26, 2024 18:35
• 0 votes

1. Community
2. Support Forum
3. can't upgrade to business plus account

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• November 26, 2024 18:34
• 0 votes

1. Community
2. Support Forum
3. Urgw

Hi Linh,  Welcome to Box Community and glad to assist!  Looks like you're upgrading your Box subscription, if that's the case please contact our Sales team and use our live chat function through bo...

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• Rona
• November 26, 2024 18:33
• 0 votes

1. Community
2. Support Forum
3. Register secondary address Unable to receive confirmation email

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• November 26, 2024 18:31
• 0 votes

1. Community
2. Support Forum
3. Changing subdomain support

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 25, 2024 22:51
• 0 votes

1. Community
2. Support Forum
3. How can I cancel my account registration?

Hi there,  Welcome to Box Community and glad to assist!  You can only delete an individual account (personal, free). You cannot cancel it. Click your account avatar in the upper right, and then se...

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• Rona
• November 25, 2024 22:04
• 0 votes

1. Community
2. Support Forum
3. Business Plan, 3 Users Minimum Question

Hi Steven, Welcome to Box Community and glad to assist!  For more information, you can contact our Sales team and use our live chat function through box.com/pricing.  Thanks for posting!

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• Rona
• November 25, 2024 21:28
• 0 votes

1. Community
2. Support Forum
3. Box Android App Issue

Hi Fred,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 25, 2024 21:24
• 0 votes