Rona

1. Community
2. Support Forum
3. No Confirmation Email WHen Creating New Users

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 21:07
• 0 votes

1. Community
2. Support Forum
3. Need help removing myself as the Admin and making someone else the admin

Hi Anna,  Welcome to Box Community and glad to assist! To transfer the Box Administrator privileges, please follow the steps below.  Requirements This task can be performed only by the current Bo...

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• Rona
• October 17, 2024 21:04
• 0 votes

1. Community
2. Support Forum
3. Users read-only access

Hi Pablo, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 20:47
• 0 votes

1. Community
2. Support Forum
3. Unable to send logs to Box

Hi Matt,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 20:44
• 0 votes

1. Community
2. Support Forum
3. Adding users with emails associated with another account

Hi Kat,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 20:42
• 0 votes

1. Community
2. Support Forum
3. Ready Sign link

Hi Maria,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 20:40
• 0 votes

1. Community
2. Support Forum
3. upload files to box from a linux computer

Hi Ravi,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 20:35
• 0 votes

1. Community
2. Support Forum
3. Enabling metadata fields in File Request

Hi Nestor,  Welcome to Box Community and glad to assist! Metadata is a feature reserved for Business Plus, Enterprise, and Enterprise Plus accounts. It is also available on developer accounts throu...

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• Rona
• October 17, 2024 20:11
• 0 votes

1. Community
2. Support Forum
3. Trying to upgrade

Hi Brenda,  Welcome to Box Community and glad to assist! If you have concern regarding your account upgrade, please contact our Sales team and use our live chat function via box.com/pricing.  Thank...

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• Rona
• October 17, 2024 20:07
• 0 votes

1. Community
2. Support Forum
3. Transferring an app to another user

Hi Tom,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 17, 2024 20:04
• 0 votes