Rona

1. Community
2. Support Forum
3. Getting that account storage limit reached message. Please open a support ticket.

Hi Elizabeth, Welcome to Box Community and glad to assist! Looks like your error lies in one of your collaborated folders. You should reach out to the folder owner as the latter have reached his/he...

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• Rona
• October 16, 2024 19:27
• 0 votes

1. Community
2. Support Forum
3. Unable to access shared file

Hi Will,  Welcome to Box Community and glad to assist!  For more context, can you attach a screenshot of your error while accessing the shared link?  We'd love to further assist! 

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• Rona
• October 16, 2024 19:20
• 0 votes

1. Community
2. Support Forum
3. Box Drive and Onlin Version isnt saving

Hi Michael, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 16, 2024 19:08
• 0 votes

1. Community
2. Support Forum
3. password

Hi Raphael,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 16, 2024 19:07
• 0 votes

1. Community
2. Support Forum
3. Reset Password

Hi Regina,  Welcome to Box Community and glad to assist!  To setup a password for your Box account, please follow the steps below.  Visit https://app.box.com/reset and enter the email address asso...

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• Rona
• October 16, 2024 19:06
• 0 votes

1. Community
2. Support Forum
3. password

Hi Anand,  Welcome to Box Community and glad to assist!  To setup a password for your Box account, please follow the steps below.  Visit https://app.box.com/reset and enter the email address assoc...

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• Rona
• October 16, 2024 19:05
• 0 votes

1. Community
2. Support Forum
3. Transfered content is not available

Hi Sandra,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 16, 2024 19:02
• 0 votes

1. Community
2. Support Forum
3. como se puede recuperar un perfil de usuario eliminada ?

Hi Adriana,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in En...

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• Rona
• October 16, 2024 19:00
• 0 votes

1. Community
2. Support Forum
3. Login error

Hi Janice,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• October 16, 2024 18:58
• 0 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Antonio, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 15, 2024 23:00
• 0 votes