Rona

1. Community
2. Support Forum
3. Shared File or Folder link removed or is unavailable

Hi Simon,  Welcome to Box Community and glad to assist!  Whenever you receive this error while accessing a Box item through a shared link. This error typically is caused by one of 3 things: Incor...

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• Rona
• October 14, 2024 20:59
• Edited
• 0 votes

1. Community
2. Support Forum
3. Request to Recover All Files in Folder

Hi QianLi, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 14, 2024 20:51
• 0 votes

1. Community
2. Support Forum
3. Really annoying Upload Error

Hi Jane,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 14, 2024 19:40
• 0 votes

1. Community
2. Support Forum
3. Storage limit reached - unlimited storage

Hi Nick, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. For your additional questions, let us know in the forum.  We'd love to further ...

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• Rona
• October 14, 2024 19:31
• 0 votes

1. Community
2. Support Forum
3. I need to update my phone number for FA

Hi Brandi,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 14, 2024 19:27
• 0 votes

1. Community
2. Support Forum
3. capacity remains the same

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

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• Rona
• October 14, 2024 19:25
• 0 votes

1. Community
2. Support Forum
3. Storage full

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• October 14, 2024 19:24
• 0 votes

1. Community
2. Support Forum
3. Cancelling subscription

Hi Gladys,  Welcome to Box Community and glad to assist!  To assist with your cancellation request, please reach out to our Cancellation team through cancel@box.com. Thanks for posting!   

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• Rona
• October 14, 2024 16:34
• 0 votes

1. Community
2. Support Forum
3. Storage says full but is not

Hi Monica,  Welcome to Box Community and glad to assist! While look into your account, did you also check if the error lies within your own or collaborated folders? If you confirmed its the latter,...

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• Rona
• October 14, 2024 16:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. CANNOT LOG INTO BOX EMM

Hi Emiliano,  Welcome to Box Community and glad to assist!  Could you tell us more about your trouble with Box for EMM? For more context, it'd be helpful if you could also attach a screenshot of yo...

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• Rona
• October 14, 2024 14:46
• 0 votes