Rona

1. Community
2. Support Forum
3. Error Msg: "Asset path is too long"

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 23, 2024 22:28
• 0 votes

1. Community
2. Support Forum
3. Windows 11 box drive client, search for file, can't browse

Hi Carmen,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 23, 2024 22:26
• 0 votes

1. Community
2. Support Forum
3. Change Primary Admin

Hi Ian,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 23, 2024 22:23
• 0 votes

1. Community
2. Support Forum
3. Migrating large amount of data from Citrix File Share into Box

Hi Jorge,  Welcome to Box Community and glad to assist!  There are a number of ways to migrate data (Drag and drop, FTP, Box Shuttle, etc.). This article provides detailed information on various op...

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• Rona
• September 23, 2024 22:21
• 0 votes

1. Community
2. Support Forum
3. Excel file is being edited

Hi Colin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 23, 2024 22:17
• 0 votes

1. Community
2. Support Forum
3. cancel trial subscription

Hi Clark,  Welcome to Box Community and glad to assist! To cancel your subscription, please email our Cancellation team via cancel@box.com and guaranteed that a member will be in touch as soon as p...

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• Rona
• September 23, 2024 22:15
• 0 votes

1. Community
2. Support Forum
3. Querying a recently created file or folder

Hi Danny, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 23, 2024 22:13
• 0 votes

1. Community
2. Support Forum
3. I can't see my file after upgrading

Hi Salvatore,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  ...

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• Rona
• September 23, 2024 22:11
• 0 votes

1. Community
2. Support Forum
3. Planos

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• September 23, 2024 21:19
• 0 votes

1. Community
2. Support Forum
3. Used space wrong...again

Hi Chris,  Welcome to Box Community and glad to assist!  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may ta...

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• Rona
• September 23, 2024 20:48
• 0 votes