Rona

1. Community
2. Support Forum
3. Custom App

Hi Scott,  Welcome to Box Community and glad to assist! To answer your question, please reach out to our Developer team via community.box.com.  Thanks for posting! 

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• Rona
• September 20, 2024 19:30
• 0 votes

1. Community
2. Support Forum
3. User moving files in Box are now missing

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 20, 2024 19:11
• 0 votes

1. Community
2. Support Forum
3. Box Tools Not Opening Certain Files

Hi Daniel,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 20, 2024 19:05
• 0 votes

1. Community
2. Support Forum
3. Box Drive sync issue

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• September 20, 2024 19:03
• 0 votes

1. Community
2. Support Forum
3. Storage Showing At Limit, but Deleted Multiple Files

Hi there, Welcome to Box Community and glad to assist!  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may tak...

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• Rona
• September 20, 2024 18:59
• 0 votes

1. Community
2. Support Forum
3. New invoice is not generated

Hi there,  Welcome to Box Community and glad to assist! To get a copy of your invoice, please reach out to our Billing team via billing@box.com. Thanks for posting!

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• Rona
• September 20, 2024 18:48
• 0 votes

1. Community
2. Support Forum
3. Missing file

Hi Virginia,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

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• Rona
• September 20, 2024 18:46
• 0 votes

1. Community
2. Support Forum
3. User with the specified login already exist.

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 20, 2024 18:44
• 0 votes

1. Community
2. Support Forum
3. ボックスリレーのファイルへ書き込み

Hi Takashi, Welcome to the Box Community, I'm happy to help!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in En...

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• Rona
• September 20, 2024 18:42
• 0 votes

1. Community
2. Support Forum
3. File formats supported by Box relay

Hi Kosuke, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• September 20, 2024 18:41
• 0 votes