Rona

1. Community
2. Support Forum
3. request for SOC 2 Type 2 Report

Hi Irene,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 29, 2024 21:49
• 0 votes

1. Community
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 29, 2024 21:21
• 0 votes

1. Community
2. Support Forum
3. Are calls to dl.boxcloud.com chargeable? Do they count against the monthly API limit?

Hi there,  Welcome to Box Community! You may ask this inquiry to our Developer team by posting it to community.box.com.  Thanks for posting! 

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• Rona
• July 29, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. Sign

Hi Wilhelmina,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 29, 2024 21:18
• 0 votes

1. Community
2. Support Forum
3. Need 2FA removed for new user

Hi Sue,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

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• Rona
• July 29, 2024 21:11
• 0 votes

1. Community
2. Support Forum
3. STORAGE FULL, BUT IT ISN'T

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 29, 2024 20:44
• 0 votes

1. Community
2. Support Forum
3. multi-factor authenticationt trouble

Hi there,  Welcome to Box Community!  To help address your MFA issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 29, 2024 20:40
• 0 votes

1. Community
2. Support Forum
3. This preview didn’t load because you don’t have permission. Please ask the file owner to update permissions.

Hi Arief  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 29, 2024 20:33
• 0 votes

1. Community
2. Support Forum
3. Cannot share PDF or Excel files to "anybody with the link"

Hi Bonnie,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• July 29, 2024 20:31
• 0 votes

1. Community
2. Support Forum
3. Storage capacity is strange

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 29, 2024 20:30
• 0 votes