Rona

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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Box Drive - nothing happens

    Hi Matthew,  Welcome to Box Community and glad to assist! I'll be needing the following information while we continue to investigate,  Is there an error message? If so, it would helpful if you cou...

    1. Community
    2. Support Forum
    3. Copy Paste not working

    Hi Kimberly,  Welcome to Box Community and glad to assist! Are you having trouble with copy paste on each files through box.com?  If yes, please follow these troubleshooting steps:  Updating your ...

    1. Community
    2. Support Forum
    3. BoxSign language settings

    Hi Kanako,  Welcome to Box Community and glad to assist! To answer your query, please note that we do not translate the document, but our signing page interface adapts to the recipient’s locale.  H...

    1. Community
    2. Support Forum
    3. Bad Storage Info

    Hi Alessandro, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for post...

    1. Community
    2. Support Forum
    3. Small Text "Details View"?

    Hi Kevin, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. Can't Upgrade From Box Individual

    Hi Keith,  Welcome to Box Community and glad to assist! If you can't upgrade your Box account, please reach out to our Sales team for assistance. You can reach our team using box.com/pricing and us...

    1. Community
    2. Support Forum
    3. Cancellation Request

    Hi Tiffany,  Welcome to Box Community and glad to assist! Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console...

    1. Community
    2. Support Forum
    3. Hubs (beta) unavailable on Enterprise plan

    Hi Kyle,  Welcome to Box Community and glad to assist! It shows that you've already cancelled your Box subscription. If you have questions for the Box Support team, please don't hesitate to reply i...

    1. Community
    2. Support Forum
    3. Access Stats for Shared Documents

    Hi Tina,  Welcome to Box Community and glad to assist! Box enables you to track user activity on virtually any file in two ways: Recent activity, via avatars that display when you preview a file L...

    1. Community
    2. Support Forum
    3. Linda Fisher

    Hi Linda,  Welcome to Box Community and glad to assist! I assume it's your shared folders that are missing. If that's the case, you have to reach out to the folder owner to access those folders.  T...