Rona

1. Community
2. Support Forum
3. Invitation mail isn't delivered to collaborators

Hi Priya,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

• View comment
• Rona
• April 09, 2025 21:58
• 0 votes

1. Community
2. Support Forum
3. Yearly to Monthly Subscription

Hi Leone,  Welcome to Box Community and glad to assist!  To accomplish your request, please contact our Billing team through billing@box.com or you can open a new ticket by contacting support.  Tha...

• View comment
• Rona
• April 09, 2025 21:56
• 0 votes

1. Community
2. Support Forum
3. Recovering an account that was accidentally deleted

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• April 09, 2025 20:39
• 0 votes

1. Community
2. Support Forum
3. URGENT _BOX folder _unable to view the folder/files.

Hi Priya,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

• View comment
• Rona
• April 09, 2025 20:35
• 0 votes

1. Community
2. Support Forum
3. unable to change primary email address

Hi Lalan, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• April 09, 2025 20:23
• 0 votes

1. Community
2. Support Forum
3. Practifi/Salesforce Box Integration

Hi Courtney, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• April 09, 2025 20:10
• 0 votes

1. Community
2. Support Forum
3. Reported storage size does not match the actual storage size

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

• View comment
• Rona
• April 08, 2025 21:11
• 0 votes

1. Community
2. Support Forum
3. stop subscription box

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep let us know if you need further assistance.  Thanks for posting!

• View comment
• Rona
• April 08, 2025 21:09
• 0 votes

1. Community
2. Support Forum
3. Cancel Account

Hi Darcie,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

• View comment
• Rona
• April 08, 2025 21:07
• 0 votes

1. Community
2. Support Forum
3. Free space recalculating

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

• View comment
• Rona
• April 08, 2025 21:06
• 0 votes