Rona

1. Community
2. Support Forum
3. Remove me from the Suppression List

Hi Cedric,  Welcome to Box Community and glad to assist!  You don't have a Box account with the email address you've indicated. To access the shared folder, you can setup a new account for free.  T...

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• Rona
• June 27, 2024 20:19
• Edited
• 0 votes

1. Community
2. Support Forum
3. Skips files in subfolders when uploading folder

Hi Navdeep,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• June 27, 2024 19:11
• 0 votes

1. Community
2. Support Forum
3. Missing Folders

Hi Glenn,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 27, 2024 19:10
• 0 votes

1. Community
2. Support Forum
3. No Share Button on Business Plus Plan

Hi Ayan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• June 27, 2024 19:07
• 0 votes

1. Community
2. Support Forum
3. Copy and Paste not working

Hi Kathleen,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 27, 2024 16:07
• 0 votes

1. Community
2. Support Forum
3. Used storage not correct

Hi Emanuele,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 26, 2024 22:37
• 0 votes

1. Community
2. Support Forum
3. How do I enable shuttle advanced tools to migrate from Citrix Sharefile?

Hi Rob,  Welcome to Box Community and glad to assist! To utilize Box Shuttle's advanced tooling, please reach out to our Sales team via box.com/pricing and use our Live Chat function.  Thanks for p...

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• Rona
• June 26, 2024 22:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Shared Links not showing up in menu anymore

Hi CB,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 26, 2024 21:45
• 0 votes

1. Community
2. Support Forum
3. Adobe Fonts not displaying properly when viewing PDFs on Box.com

Hi Scott,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 26, 2024 21:42
• 0 votes

1. Community
2. Support Forum
3. I cannot receive email notifications anymore

Hi Claudia,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• June 26, 2024 21:41
• 0 votes