Rona

1. Community
2. Support Forum
3. run the script to correct my file and folder counts.

Hi Diana,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 20, 2024 22:16
• 0 votes

1. Community
2. Support Forum
3. Change owner (no access to current)

Hi Marina,  Welcome to Box Community and glad to assist!  Once the email account has been deactivated/deleted and you can no longer sign in with Box. I'm afraid, we currently don't have a workaroun...

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• Rona
• June 20, 2024 22:14
• 0 votes

1. Community
2. Support Forum
3. Box Drive Install Error - CBFS File Error

Hi Corey,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 20, 2024 21:39
• 0 votes

1. Community
2. Support Forum
3. Need To Switch Primary Admins

Hi Eric,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• June 20, 2024 21:37
• 0 votes

1. Community
2. Support Forum
3. New User's Unable to Create Account

Hi Bryan,  Welcome to Box Community and glad to assist!  To setup an account for free:  Launch your browser and go to https://www.box.com/pricing Click Individuals and Teams, select Sign Up under...

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• Rona
• June 20, 2024 21:31
• 0 votes

1. Community
2. Support Forum
3. Box Verification code not working

Hi Kevin,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 20, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Invoice request for payment

Hi Carol,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 20, 2024 21:23
• 0 votes

1. Community
2. Support Forum
3. New User

Hi Tamara,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 20, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. Password reset

Hi Frank,  Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated wit...

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• Rona
• June 20, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Usage is not correct

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 20, 2024 20:27
• 0 votes