Rona

1. Community
2. Support Forum
3. Box not saving edits and changes

Hi Koren,  Welcome to Box Community and glad to assist! Looks like we'll be needing more information regarding this issue,  Can we confirm your Operating System and Box version?  Please attach a s...

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• Rona
• June 20, 2024 20:26
• 0 votes

1. Community
2. Support Forum
3. Transfer Ownership - Shared box folder

Hi Dan,  Good day!  At this time, you may download and re-upload the files/folders on box.com so you and your collaborators could continue to work on those contents.  Thanks for posting! 

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• Rona
• June 20, 2024 20:22
• 0 votes

1. Community
2. Support Forum
3. Box For Office Online (Excel feature: "Insert Cut Cells...") now missing?

Hi Clara,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Servi...

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• Rona
• June 20, 2024 20:13
• 0 votes

1. Community
2. Support Forum
3. Box GxP

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 20, 2024 20:12
• 0 votes

1. Community
2. Support Forum
3. Accessbillity Issues

Hi Mercedes,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Se...

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• Rona
• June 20, 2024 19:50
• 0 votes

1. Community
2. Support Forum
3. ライセンスの削除方法

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 20, 2024 19:46
• 0 votes

1. Community
2. Support Forum
3. Termination

Hi Fredrik,  Welcome to Box Community and glad to assist!  In order to terminate your account, you can go ahead and cancel your subscription.  Canceling a Business or Enterprise Account Only the ac...

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• Rona
• June 20, 2024 19:44
• 0 votes

1. Community
2. Support Forum
3. Shared Links.

Hi Ramanpreet,  Welcome to Box Community and glad to assist! As of this writing, you can't bulk disable shared links and instead you'll have to disable them each manually. For any product feature r...

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• Rona
• June 20, 2024 19:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. How to remove a collaborator?

Hi there,  Welcome to Box Community and glad to assist!  To remove collaborator(s),  Open the appropriate file/folder. You will see a list of collaborators in the right-hand sidebar. Click a colla...

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• Rona
• June 20, 2024 19:36
• 0 votes

1. Community
2. Support Forum
3. Preview is not loading for some files

Hi Denis,  Welcome to Box Community and glad to assist!  Please make sure that your affected file is listed as File Types and Fonts Supported in Box Content Preview. If the affected file is a suppo...

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• Rona
• June 19, 2024 23:07
• 0 votes