Rona

1. Community
2. Support Forum
3. unable to open folder

Hi Lori,  Welcome to Box Community and glad to assist!  Looks like you don't have access to the folder you're trying to access.  If this is a shared folder, kindly contact the folder owner to grant...

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• Rona
• June 19, 2024 19:08
• 0 votes

1. Community
2. Support Forum
3. External Member

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum.  We'd love t...

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• Rona
• June 19, 2024 19:01
• 0 votes

1. Community
2. Support Forum
3. Unlimited Storage not working

Hi Alan,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 19, 2024 18:57
• 0 votes

1. Community
2. Support Forum
3. Collaboration invite link won't save

Hi Daryl,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 19, 2024 18:55
• 0 votes

1. Community
2. Support Forum
3. Locked out of Account. Please help

Hi RR,  Welcome to Box Community and glad to assist! If you can't sign in due to your Multi-Factor Authentication, using your affected email address please open a new ticket for Box Product Suppror...

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• Rona
• June 19, 2024 18:42
• 0 votes

1. Community
2. Support Forum
3. リンクが開かない。

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• June 19, 2024 18:29
• 0 votes

1. Community
2. Support Forum
3. Box Salesforce - Create Folder Action Error

Hi Deepak,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 19, 2024 18:28
• 0 votes

1. Community
2. Support Forum
3. Billing change - administrator left company, we need to change the administrator email.

Hi Peter,  Welcome to Box Community and glad to assist!  In order to address your query and contact Product Support through Live Chat. Please log in to our  support page using your Box Business acc...

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• Rona
• June 18, 2024 22:37
• Edited
• 0 votes

1. Community
2. Support Forum
3. Help with Password

Hi Mike,  Welcome to Box Community and glad to assist!  Change password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your ...

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• Rona
• June 18, 2024 22:32
• 0 votes

1. Community
2. Support Forum
3. I can't log in to BOX Drive.

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 18, 2024 22:03
• 0 votes