Rona

1. Community
2. Support Forum
3. Users Can Not Log In

Hi Cindy,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 10, 2024 20:39
• 0 votes

1. Community
2. Support Forum
3. Box python SDK, 400 grant credentials are invalid

Hi Igor,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 10, 2024 20:36
• 0 votes

1. Community
2. Support Forum
3. Phishing

Hi Marta,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 10, 2024 19:50
• 0 votes

1. Community
2. Support Forum
3. I need to recover an old item deleted from my trash

Hi Andres,  Welcome to Box Community and glad to assist!  Please note for free individual users, we're unable to recover files/folders that has been deleted from trash.  Thanks for posting! 

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• Rona
• June 10, 2024 19:20
• 0 votes

1. Community
2. Support Forum
3. Storage display issue

Hi there,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tot...

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• Rona
• June 10, 2024 19:18
• 0 votes

1. Community
2. Support Forum
3. Unable to ask question using my enterprise account

Hi Jeet,  Welcome to Box Community and glad to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Product Support.  At th...

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• Rona
• June 10, 2024 19:16
• 0 votes

1. Community
2. Support Forum
3. Using Python with JWT to get a list of files and folders

Hi Julian,  Welcome to Box Community and glad to assist! It's best if you could take your questions to our Developer team through forum.box.com.  Thanks for posting!

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• Rona
• June 10, 2024 19:05
• 0 votes

1. Community
2. Support Forum
3. Change Primary Admins email address

Hi Mark,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 10, 2024 19:01
• 1 vote

1. Community
2. Support Forum
3. HOW DO YOU FILE A SUPPORT TICKET???

Hi Chris,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 10, 2024 14:57
• 0 votes

1. Community
2. Support Forum
3. Need to open a ticket, cannot open files with local or web applications

Hi Chris,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 10, 2024 14:55
• 0 votes