Rona

1. Community
2. Support Forum
3. How to generate report of all external users

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• View comment
• Rona
• June 07, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. Free storage error

Hi Diana,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

• View comment
• Rona
• June 07, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. Want to reset the token and refresh token for user as it is not used from last 2 years

Hi Kamal,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• View comment
• Rona
• June 07, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Deleted all files but shows space used

Hi Anwesh,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these to...

• View comment
• Rona
• June 07, 2024 20:26
• 0 votes

1. Community
2. Support Forum
3. Can't see QR code

Hi Pavel,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• View comment
• Rona
• June 07, 2024 20:23
• 0 votes

1. Community
2. Support Forum
3. Box Full

Hi Thomas,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these to...

• View comment
• Rona
• June 07, 2024 20:15
• 0 votes

1. Community
2. Support Forum
3. We are attempting to register a new account in Box but get the message "user belongs to another enterprise". P

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• View comment
• Rona
• June 07, 2024 20:14
• 0 votes

1. Community
2. Support Forum
3. I have not granted new seats to anyone, but I am receiving a notification that I have used more seats than I purchased

Hi John,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

• View comment
• Rona
• June 07, 2024 20:12
• 0 votes

1. Community
2. Support Forum
3. Incorrect sizing GB in my account

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• View comment
• Rona
• June 07, 2024 20:10
• 0 votes

1. Community
2. Support Forum
3. Change App URL in the Box Apps gallery

Hi there,  Welcome to Box Community and glad to assist! You can contact our Developer team through forum.box.com so we could help change your App URL.  Thanks for posting!

• View comment
• Rona
• June 07, 2024 20:07
• 0 votes