Rona

1. Community
2. Support Forum
3. Error: invalid_client

Hi Ron, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 04, 2025 20:34
• 0 votes

1. Community
2. Support Forum
3. Need to make Admin change

Hi there,  Welcome to Box Community and glad to assist!  As the current Box admin of a Business or Enterprise account, you can change the Admin role to another managed user account. Requirements ...

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• Rona
• April 03, 2025 22:36
• 0 votes

1. Community
2. Support Forum
3. Account needs further verification

Hi Leah,  Welcome to Box Community and glad to assist!  To help with your upgrade, please contact our Sales team via box.com/pricing and use our Live Chat function.  Thanks for posting! 

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• Rona
• April 03, 2025 22:07
• 0 votes

1. Community
2. Support Forum
3. File becoming locked without explanation.

Hi Brian,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• April 03, 2025 21:58
• 0 votes

1. Community
2. Support Forum
3. BOX access from Android TV device no longer working

Hi there,  Welcome to Box Community and glad to assist!  Box supports the most recent major releases of the following web browsers and desktop/mobile operating systems (OS).  For more details, plea...

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• Rona
• April 03, 2025 21:56
• 0 votes

1. Community
2. Support Forum
3. Domain change

Hi there,  Welcome to Box Community and glad to assist!  As of this writing, domain change is not available for developer accounts.  Thanks for posting!  

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• Rona
• April 03, 2025 21:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. Assigning the customer users as Co-Admin

Hi Manoj,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 03, 2025 21:25
• 0 votes

1. Community
2. Support Forum
3. Deleted Files

Hi Jen,  Welcome to Box Community and glad to assist!   Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the...

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• Rona
• April 03, 2025 21:16
• 0 votes

1. Community
2. Support Forum
3. MISSING FOLDERS FROM BOX

Hi Luis, Welcome to Box Community and glad to assist!   Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the...

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• Rona
• April 03, 2025 21:12
• 0 votes

1. Community
2. Support Forum
3. How do I enable the "Starter" subscription for my nonprofit? I have an access token

Hi Savannah,  Welcome to Box Community and glad to assist!  To help with your upgrade, please contact our Sales team via box.com/pricing and use our Live Chat function.  Thanks for posting! 

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• Rona
• April 03, 2025 21:10
• 0 votes