Rona

1. Community
2. Support Forum
3. All my files have disappeared

Hi Chandra, Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from t...

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• Rona
• April 02, 2025 19:22
• 0 votes

1. Community
2. Support Forum
3. I would like to cancel my account

Hi Alejandro, Welcome to Box Community and glad to assist! It shows that your Box subscription is already cancelled. If you have questions related to cancellation please email us via cancel@box.com...

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• Rona
• April 02, 2025 19:16
• 0 votes

1. Community
2. Support Forum
3. What Counts as a Login?

Hi Brian, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 02, 2025 19:13
• 0 votes

1. Community
2. Support Forum
3. Box App Form Block Type

Hi Doug,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• April 02, 2025 19:08
• 0 votes

1. Community
2. Support Forum
3. Payment in Japan

Hi Shou,  Welcome to Box Community and glad to assist!  For assistance, please contact our Sales team via box.com/pricing and use our Live Chat function.  Thanks for posting! 

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• Rona
• April 02, 2025 19:06
• 0 votes

1. Community
2. Support Forum
3. Create Mutiple folders via Apex salesforce

Hi Sathwik, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 02, 2025 19:04
• 0 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Brian, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 01, 2025 21:36
• 0 votes

1. Community
2. Support Forum
3. Unmanaged user has been sent email to become managed user but has not received it

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 01, 2025 21:32
• 0 votes

1. Community
2. Support Forum
3. Box sign authenticator

Hi Romy, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 01, 2025 20:27
• 0 votes

1. Community
2. Support Forum
3. Unable to login.

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 01, 2025 20:23
• 0 votes