Rona

1. Community
2. Support Forum
3. PAY OUTSTANDING BILL

Hi Jose,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  We'd love to furth...

• View comment
• Rona
• May 08, 2024 22:03
• 0 votes

1. Community
2. Support Forum
3. Restrict user to create public shared link without password

Hi there, Welcome to Box Community and glad to assist! As of this message, there's no Admin settings that will force users to password-protect their public shared links. For the meantime, please su...

• View comment
• Rona
• May 08, 2024 22:02
• 0 votes

1. Community
2. Support Forum
3. Please correct my total storage size used

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• View comment
• Rona
• May 08, 2024 21:27
• 0 votes

1. Community
2. Support Forum
3. BOX Repoting out of Space

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• View comment
• Rona
• May 08, 2024 21:25
• 0 votes

1. Community
2. Support Forum
3. Box no longer under locations on Mac

Hi Spencer, Welcome to Box Community and happy to assist!  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.  ...

• View comment
• Rona
• May 08, 2024 21:24
• 0 votes

1. Community
2. Support Forum
3. Invitaion does not reach

Hi there, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

• View comment
• Rona
• May 08, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. Cant add a new user

Hi Charlotte,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  We'd love to ...

• View comment
• Rona
• May 08, 2024 21:20
• -1 votes

1. Community
2. Support Forum
3. Client unable to reset password - can I send to a different email address?

Hi Andrew, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

• View comment
• Rona
• May 08, 2024 20:57
• 0 votes

1. Community
2. Support Forum
3. Problems with 2 factor authentication

Hi Antonio,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  We'd love to fu...

• View comment
• Rona
• May 08, 2024 20:17
• 0 votes

1. Community
2. Support Forum
3. Migrate current user account to Managed User Box account

Hi Chris,  Welcome to Box Community and glad to assist! Only the Box account's Administrator can add you to their account as a managed user. At this rate, you should reach out to their Box Admin in...

• View comment
• Rona
• May 08, 2024 20:02
• 0 votes