Rona

1. Community
2. Support Forum
3. Storage says full again but it is empty. Please fix asap

Hi Christy,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• May 02, 2024 20:07
• 0 votes

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• May 02, 2024 20:06
• 0 votes

1. Community
2. Support Forum
3. AWS Summit TLV - access denied

Hi Yael,  Welcome to Box Community and glad to assist! Looks like you're having issue with your Box access. Could you please tell us more? Also, it would be helpful if you could include a screensho...

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• Rona
• May 02, 2024 20:02
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can't Upgrade My Plan to Personal Pro

Hi Leanne,  Welcome to Box Community and glad to assist!  Please contact our Sales team via box.com/pricing  so we could assist with your Box upgrade.  Thanks for posting! 

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• Rona
• May 02, 2024 19:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Just paid for box enterprise and cant add users

Hi there, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• May 02, 2024 19:15
• 0 votes

1. Community
2. Support Forum
3. Account storage shows as full

Hi there,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• May 02, 2024 19:13
• 0 votes

1. Community
2. Support Forum
3. Open a New Support Ticket

Hi Jessica, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• May 02, 2024 19:11
• 0 votes

1. Community
2. Support Forum
3. External Users are getting a storage limit error

Hi there,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• May 02, 2024 19:09
• 0 votes

1. Community
2. Support Forum
3. Locked out of account due to MFA

Hi Juan, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 02, 2024 19:06
• 0 votes

1. Community
2. Support Forum
3. In Re East Palestine Train Derailment

Hi Jill, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• May 02, 2024 19:05
• 0 votes