Rona

1. Community
2. Support Forum
3. Storage Limit Reached

Hi Pring, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• April 22, 2024 22:00
• 0 votes

1. Community
2. Support Forum
3. Issues completing set up. Seems like a reoccuring isse your side

Hi Jeffrey,  Welcome to Box Community and glad to assist!  It shows that the Multi-Factor Authentication is already enabled to your account. Please let us know in this forum if you need further ass...

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• Rona
• April 22, 2024 21:58
• 0 votes

1. Community
2. Support Forum
3. Editor Issues

Hi there,  Welcome to Box Community and glad to assist!  You might want to advise the affected users to check the following to address their issue receiving your collaboration invitation. Troublesh...

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• Rona
• April 22, 2024 21:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Access denied despite being refreshed

Hi Simon,  Welcome to Box Community and glad to assist!  To get a closer look, could you attach a screenshot of your error in this forum?  We'd love to further assist! 

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• Rona
• April 22, 2024 21:28
• 0 votes

1. Community
2. Support Forum
3. No trash icon

Hi Jessie,  Welcome to Box Community and glad to assist!  Looks like you don't have access to delete files in a shared folder. And in order to delete this document, please contact the folder owner....

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• Rona
• April 22, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• April 22, 2024 21:24
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• April 22, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. About Account Invitations

Hi there, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• April 22, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. I have nothing in my account but it says I have 7 of 10 gb used

Hi Sophia,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• April 22, 2024 21:16
• 0 votes

1. Community
2. Support Forum
3. lost my authentication code

Hi Barbara, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• April 22, 2024 20:57
• 0 votes