Rona

1. Community
2. Support Forum
3. Unable to fix 2FA - everything errors

Hi Greg,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 16, 2024 14:33
• 0 votes

1. Community
2. Support Forum
3. Box says storage is at 8.5 GB but it's not

Hi Lisa,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• April 16, 2024 14:29
• 0 votes

1. Community
2. Support Forum
3. Can't upload new documents to my new or existing folder

Hi Edna,  Welcome to Box Community and glad to assist!  Here are the recommended troubleshooting steps to fix your upload error:  Updating your browser to the latest version Clearing your browser'...

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• Rona
• April 15, 2024 22:08
• Edited
• 0 votes

1. Community
2. Support Forum
3. Free space incorrect

Hi Gustavo,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• April 15, 2024 21:57
• 0 votes

1. Community
2. Support Forum
3. Free space incorrect

Hi Gustavo,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• April 15, 2024 21:56
• 0 votes

1. Community
2. Support Forum
3. Netsuite Integration - unable to login

Hi Tan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 15, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Storage full but it isnt

Hi Francesco,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if...

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• Rona
• April 15, 2024 20:17
• 0 votes

1. Community
2. Support Forum
3. BOX Sandbox SSO issue

Hi there,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 15, 2024 20:14
• 0 votes

1. Community
2. Support Forum
3. Insufficient Permission

Hi Perren,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 15, 2024 20:03
• 0 votes

1. Community
2. Support Forum
3. SSO Support (The worst support experience on the web)

Hi Charles,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 15, 2024 19:56
• 0 votes