Rona

1. Community
2. Support Forum
3. Constant Issues With: "Running out of storage?"

Hi Slater,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 12, 2024 19:13
• 0 votes

1. Community
2. Support Forum
3. Box tools not working

Hi Michelle,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 12, 2024 19:10
• 0 votes

1. Community
2. Support Forum
3. Reset 2FA

Hi Melvin,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 12, 2024 19:09
• 0 votes

1. Community
2. Support Forum
3. How to re-set(update) Admin

Hi Takeshi,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 12, 2024 19:07
• 0 votes

1. Community
2. Support Forum
3. Unable to verify domain

Hi Brian,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 12, 2024 19:05
• 0 votes

1. Community
2. Support Forum
3. free storage space incorrect

Hi Diana,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• April 12, 2024 18:58
• 0 votes

1. Community
2. Support Forum
3. Dependency Failure: Issue with another item

Hi Kate,  Welcome to Box Community and glad to assist!  In order to help with your sync issue, can we confirm your current Box version and Operating System?  We'd love to further assist! 

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• Rona
• April 11, 2024 22:24
• 0 votes

1. Community
2. Support Forum
3. Does BOX support multiple OKTA IDPs?

Hi Raj,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 11, 2024 22:00
• 0 votes

1. Community
2. Support Forum
3. Restore Deleted Folder not appearing in Trash (deleted within last 4 days)

Hi Sharon,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 11, 2024 21:52
• 0 votes

1. Community
2. Support Forum
3. Trouble setting up Box.com Salesforce Connection

Hi Stan,  Welcome to Box Community and glad to assist!  Your Box service account should serve as an account used exclusively for managing the Box for Salesforce integration; it shouldn't be assigne...

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• Rona
• April 11, 2024 21:50
• Edited
• 0 votes