Rona

1. Community
2. Support Forum
3. Excel Online version

Hi Taryn, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• March 29, 2024 17:03
• 0 votes

1. Community
2. Support Forum
3. User Settings for exisiting Box Users

Hi Shirel, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• March 29, 2024 16:59
• 0 votes

1. Community
2. Support Forum
3. a managed user to an external collaborator

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• March 29, 2024 16:58
• 0 votes

1. Community
2. Support Forum
3. Storage capacity does not increase2

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• March 29, 2024 16:57
• 0 votes

1. Community
2. Support Forum
3. lMy account show wrong sizing GB

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• March 29, 2024 16:55
• 0 votes

1. Community
2. Support Forum
3. Wrong size

Hi David, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• March 29, 2024 16:54
• 0 votes

1. Community
2. Support Forum
3. Deleted files but not freeing up enough space again

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• March 29, 2024 16:53
• 0 votes

1. Community
2. Support Forum
3. Reset 2FA

Hi Alexandre, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• March 29, 2024 16:51
• 0 votes

1. Community
2. Support Forum
3. Storage incorrectly reporting as Full

Hi Mario, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• March 29, 2024 16:49
• 0 votes

1. Community
2. Support Forum
3. box tool

Hi Bhavneet, Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  T...

• View comment
• Rona
• March 29, 2024 16:29
• 0 votes