Rona

1. Community
2. Support Forum
3. Free space

Hi Gustavo, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• March 27, 2024 19:56
• 0 votes

1. Community
2. Support Forum
3. Upload bandwidth limitation of multiple users

Hi Hayashi,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• March 27, 2024 19:54
• 0 votes

1. Community
2. Support Forum
3. Per collaborative editing function for Microsoft Office

Hi there,  Welcome to Box Community and glad to assist!  Currently, Box users utilizes Box for Microsoft Office coauthoring to simultaneously edit files. And right now this feature is available onl...

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• Rona
• March 27, 2024 19:52
• 0 votes

1. Community
2. Support Forum
3. Storage usage incorrect

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• March 27, 2024 19:28
• 0 votes

1. Community
2. Support Forum
3. Verify email address is expired and resend new one same issue

Hi Gabriel,  Welcome to Box Community and glad to assist!  We've investigated our email server logs and it looks like your email address is not on our bounce or suppression list. Please check your ...

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• Rona
• March 27, 2024 19:27
• 0 votes

1. Community
2. Support Forum
3. Storage shows as full, but I haven't reached my storage limit.

Hi Huy, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ex...

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• Rona
• March 27, 2024 19:07
• 0 votes

1. Community
2. Support Forum
3. Change admin email

Hi Matthew, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 27, 2024 19:05
• 0 votes

1. Community
2. Support Forum
3. Unique Coloured Folders

Hi Ant, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 27, 2024 19:03
• 0 votes

1. Community
2. Support Forum
3. Unable to classify a folder I created

Hi Camille, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 26, 2024 22:31
• 0 votes

1. Community
2. Support Forum
3. "You do not have permission to upload files to this folder"

Hi Italo,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Tha...

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• Rona
• March 26, 2024 22:22
• 0 votes