Rona

1. Community
2. Support Forum
3. Mircrosoft Azure Exam

Hi Komal,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Tha...

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• Rona
• March 07, 2024 16:33
• 0 votes

1. Community
2. Support Forum
3. not getting confirmation/verification email

Hi Mary, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 06, 2024 22:40
• 0 votes

1. Community
2. Support Forum
3. Duplicate Box Sync folders

Hi David,  Welcome to Box Community and glad to help!  We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop e...

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• Rona
• March 06, 2024 22:35
• 0 votes

1. Community
2. Support Forum
3. TERRIBLE CUSTOMER SUPPORT

Hi Brian,  Welcome to Box Community and glad to help! We're sorry to hear about your issue and let me look further into this. Meanwhile, I can't seem to find any open ticket(s) from your account. H...

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• Rona
• March 06, 2024 22:29
• Edited
• 0 votes

1. Community
2. Support Forum
3. Microsoft files opening view only

Hi Joshua, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• March 06, 2024 22:19
• 0 votes

1. Community
2. Support Forum
3. lost /box note

Hi there,  Welcome to Box Community and glad to assist!  Just so we're clear, is there a missing Box Notes item or you're trying to access an old version instead? We'd love to further assist! 

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• Rona
• March 06, 2024 22:16
• 0 votes

1. Community
2. Support Forum
3. Confirmation e-mail not working

Hi Christopher, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 06, 2024 21:57
• 0 votes

1. Community
2. Support Forum
3. Summary of bandwidth count, is it per person or the entire company?

Hi Aileen, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 06, 2024 20:54
• 0 votes

1. Community
2. Support Forum
3. Error of transfer ownership rights

Hi there,  Welcome to Box Community and glad to help! You said an error occurred while transferring the folder ownership. Please attach a screenshot in this forum so we could get a closer look.  We...

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• Rona
• March 06, 2024 20:52
• Edited
• 0 votes

1. Community
2. Support Forum
3. Open a support ticket - not able to add user because "Email already used in a Box account but not associated with an enterprise."

Hi Rachel, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 06, 2024 20:45
• 0 votes