Rona

1. Community
2. Support Forum
3. Refund Request for Unexpected Charge

Hi Aris, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• March 06, 2024 20:11
• 0 votes

1. Community
2. Support Forum
3. New user not getting confirmation email

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 06, 2024 20:09
• 0 votes

1. Community
2. Support Forum
3. Cancel account immediately

Hi Leni,  Welcome to Box Community and glad to help! You may reach out to our Cancellation team via cancel@box.com regarding your cancellation and refund query. Rest assured that a member of our te...

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• Rona
• March 06, 2024 20:08
• Edited
• 0 votes

1. Community
2. Support Forum
3. Changing primary email address.

Hi Richard, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 06, 2024 20:03
• 0 votes

1. Community
2. Support Forum
3. Issue with links not functioning properly

Hi Kateri, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you need additional assistance.  We'd love to furthe...

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• Rona
• March 06, 2024 20:01
• 0 votes

1. Community
2. Support Forum
3. Password

Hi Yvonne,  Welcome to Box Community and glad to help! If you haven't already, please reset your password using the instructions below.  Visit https://app.box.com/reset and enter the email address...

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• Rona
• March 06, 2024 19:58
• 0 votes

1. Community
2. Support Forum
3. Relay Upload Notification - Adding file name to Notification

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 06, 2024 19:56
• 0 votes

1. Community
2. Support Forum
3. add domain

Hi there,  Welcome to Box Community and glad to help!  Note that adding a managed domain consists of three separate tasks: Add the domain and get a unique code (also known as a hash). Create a new...

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• Rona
• March 06, 2024 19:09
• 0 votes

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• March 06, 2024 19:05
• 0 votes

1. Community
2. Support Forum
3. SSO接続を作成中にエラーが発生しました。

Hi there,  Welcome to Box Community and glad to assist! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English,...

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• Rona
• March 06, 2024 15:10
• 0 votes