Rona

1. Community
2. Support Forum
3. Box for NetSuite > Error: https’s server IP address could not be found

Hi Sam, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:43
• 0 votes

1. Community
2. Support Forum
3. Two Factor Authentication Text Expiring

Hi Hillary, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:42
• 0 votes

1. Community
2. Support Forum
3. Box showing full even after deleting the files.

Hi Salma, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 29, 2024 21:40
• 0 votes

1. Community
2. Support Forum
3. Change authenticator app

Hi Darren, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:39
• 0 votes

1. Community
2. Support Forum
3. Says I’m out of storage but I’m not

Hi Arden, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 29, 2024 21:37
• 0 votes

1. Community
2. Support Forum
3. Relay Notification to Slack

Hi Jon, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:35
• 0 votes

1. Community
2. Support Forum
3. Co-authoring using Desktop applications such as Word, Excel, PPT

Hi Teju, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• February 29, 2024 21:32
• 0 votes

1. Community
2. Support Forum
3. domain change from Aircraft Services to Menzies Aviation

Hi there,  Welcome to Box Community and glad to assist!  Note that you can change your domain through Admin Console.  Adding a managed domain consists of three separate tasks: Add the domain and g...

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• Rona
• February 29, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. Upgraded all Folder's Missing

Hi Amber,  Welcome to Box Community and glad to assist! Please note that your Box contents will be temporarily inaccessible and it should not take more than 24 hours.  We're sorry for the inconveni...

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• Rona
• February 29, 2024 20:58
• 0 votes

1. Community
2. Support Forum
3. I bought too many seats by mistake.

Hi Rachel, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• February 29, 2024 20:50
• 0 votes