Rona

1. Community
2. Support Forum
3. Box Drive fails to update on a Windows desktop

Hi Valeska, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 28, 2024 20:34
• 0 votes

1. Community
2. Support Forum
3. Your SSO connection had errors during set up

Hi Corey, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 28, 2024 20:33
• 0 votes

1. Community
2. Support Forum
3. All cards cannot be added

Hi Devin, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• February 28, 2024 20:31
• 0 votes

1. Community
2. Support Forum
3. Please help to recover permanently deleted folder from trash

Hi Xing Gao,  Welcome to Box Community and glad to help! Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from th...

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• Rona
• February 28, 2024 20:29
• 0 votes

1. Community
2. Support Forum
3. Can't login in BoxDrive v2.28.165

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 28, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. can't access files from an invite

Hi John,  Welcome to Box Community and glad to help! Please make sure to login first before you accept the folder invitation. Also, you said that the invite was forwarded by a colleague. Can you al...

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• Rona
• February 28, 2024 19:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. hi, my storage is full, but it isn't. how i can resolve this problem?

Hi Pat, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ex...

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• Rona
• February 28, 2024 19:42
• 0 votes

1. Community
2. Support Forum
3. récupération de compte

Hi Jonas,  Welcome to Box Community and glad to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, t...

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• Rona
• February 28, 2024 19:40
• 0 votes

1. Community
2. Support Forum
3. Regarding the issue that "Used Storage Space" does not change after deleting a file and the file cannot be uploaded.

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 28, 2024 19:39
• 0 votes

1. Community
2. Support Forum
3. Storage full, but it isn't

Hi Mario, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 28, 2024 19:37
• 0 votes