Rona

1. Community
2. Support Forum
3. What is the frequency of backups for Box company?

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 27, 2024 22:06
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• February 27, 2024 22:02
• 0 votes

1. Community
2. Support Forum
3. I and several others have lost access to this Box link- I had Editor rights

Hi Meenakshi,  Welcome to Box Community and glad to assist!  You should contact your internal helpdesk team in order to a open a support case for Premier Services. We'd love to further assist!

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• Rona
• February 27, 2024 21:47
• 0 votes

1. Community
2. Support Forum
3. Problem logging into Box drive

Hi Chada, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 27, 2024 21:30
• 0 votes

1. Community
2. Support Forum
3. Box app not syncing

Hi Goel,  Welcome to Box Community and glad to help! Please proceed and reset your Box Drive manually. Here are the steps:   To manually reset Box Drive on a Mac (File Provider Extension mode) Qui...

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• Rona
• February 27, 2024 21:28
• 0 votes

1. Community
2. Support Forum
3. Delete users

Hi Sarah,  Welcome to Box Community and glad to help!  To remove seat/licenses in your Box account please contact our Cancellation team via cancel@box.com. Thanks for posting!

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• Rona
• February 27, 2024 21:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. I would like to open a support ticket

Hi Michael,  Welcome to Box Community and glad to help! Sorry for your trouble, note that you and your managed users should be able to open a support ticket. At this time, can you confirm if you ca...

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• Rona
• February 27, 2024 20:52
• Edited
• 0 votes

1. Community
2. Support Forum
3. automatically notify anyone who uploads a document

Hi Molly, Welcome to Box Community and glad to assist!  You should contact your internal helpdesk team in order to a open a support case for Premier Services. We'd love to further assist! 

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• Rona
• February 27, 2024 20:45
• 0 votes

1. Community
2. Support Forum
3. boxのサインアップを完了してください

Hi there, Welcome to the Box Community, I'm happy to help! Please be nformed that this community is primarily intended for English language speakers. If you are able to post your question in Englis...

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• Rona
• February 27, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. email already used in a box account but not associated with an enterprise

Hi Harmonie,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 26, 2024 22:25
• 0 votes