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I would like to open a support ticket

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  • Rona

    Hi Michael, 

    Welcome to Box Community and glad to help!

    Sorry for your trouble, note that you and your managed users should be able to open a support ticket.

    At this time, can you confirm if you can access this link and if so, here's the recommended steps to contact Product Support. 

    Please let us know how it goes. 

    Thanks for posting!

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