Rona

1. Community
2. Support Forum
3. How to share a Box folder with ALL Managed Users

Hi Susan,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 26, 2024 15:39
• 0 votes

1. Community
2. Support Forum
3. Pam

Hi Pamela,  Welcome to Box Community and glad to assist!  To change your primary email address you should start by adding a new email. Please follow the steps below.  To add an email address: Log ...

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• Rona
• January 26, 2024 15:07
• Edited
• 0 votes

1. Community
2. Support Forum
3. Initiating Box Relay Workflows Manually within Box Drive

Hi Matt,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 26, 2024 14:59
• 0 votes

1. Community
2. Support Forum
3. My Storage Usage is Incorrect

Hi Louisa, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• January 26, 2024 14:55
• 0 votes

1. Community
2. Support Forum
3. boxのサインアップを完了してください

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• January 26, 2024 14:51
• 0 votes

1. Community
2. Support Forum
3. They deleted a colleague's username, and my files were in the folders she created and I can't recover them

Hi Brenda, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 26, 2024 14:59
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box on RDS Server

Hi Halski,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 26, 2024 14:47
• 0 votes

1. Community
2. Support Forum
3. Transferring Seats

Hi Steven,  Welcome to Box Community and glad to assist!  To reduce the number of purchased seats (licenses) from your subscription, have the account administrator submit a request to cancel@box.co...

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• Rona
• January 26, 2024 14:43
• 0 votes

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi Andre, Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

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• Rona
• January 25, 2024 22:11
• 0 votes

1. Community
2. Support Forum
3. Drop files using SFTP

Hi Rajesh,  Welcome to Box Community and glad to assist!  As of this writing, SFTP is not supported by Box whereas FTPS is. Meanwhile, you can submit this as your feature request using pulse.box.co...

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• Rona
• January 25, 2024 22:07
• Edited
• 0 votes