Rona

1. Community
2. Support Forum
3. Drop files using SFTP

Hi Rajesh,  Welcome to Box Community and glad to assist!  As of this writing, SFTP is not supported by Box whereas FTPS is. Meanwhile, you can submit this as your feature request using pulse.box.co...

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• Rona
• January 25, 2024 22:07
• Edited
• 0 votes

1. Community
2. Support Forum
3. Uploading stopped

Hi Leslie,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 25, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Storage is wrong

Hi Tsvetelina, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• January 25, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. phone number changed, cannot access 2FA

Hi Stefan,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 25, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. Unable to reset 2-step verification.

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 25, 2024 21:18
• 0 votes

1. Community
2. Support Forum
3. Lost Authenticator App - cant login to box

Hi there,  Welcome to Box Community and glad to assist! We'd love to help address the user's login issue and kindly advise him to open his ticket.  You can advise him to open his browser and go to ...

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• Rona
• January 25, 2024 20:33
• Edited
• 0 votes

1. Community
2. Support Forum
3. poder compra box

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• January 25, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. Restoring a Folder that is visible but not accessible

Hi Joe,  Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the lin...

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• Rona
• January 25, 2024 20:16
• 0 votes

1. Community
2. Support Forum
3. File Request Image

Hi Christina, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 25, 2024 20:11
• 0 votes

1. Community
2. Support Forum
3. file request link missing from personal pro

Hi Lisa,  Welcome to Box Community and glad to assist!  Here's how you could create a File Request Link to obtain files from your colleagues.  Select the folder that you want to contain the upload...

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• Rona
• January 25, 2024 20:06
• 0 votes