Rona

1. Community
2. Support Forum
3. Microsoft Office Online not opening/not working properly

Hi Paul, Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 19, 2024 19:29
• 0 votes

1. Community
2. Support Forum
3. Link an e-mail

Hi Bryan, Welcome to Box Community and glad to assist!  Seems that you will need the help of Product Support in adding a new email address to your account. Let me create a new case and a member of ...

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• Rona
• January 19, 2024 15:35
• 0 votes

1. Community
2. Support Forum
3. My files were deleted itself

Hi there,  Welcome to Box Community and glad to assist!  When did you noticed your files has disappeared? Also, are you working on your files through box.com or in your local Box folder?  By the wa...

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• Rona
• January 18, 2024 21:07
• 0 votes

1. Community
2. Support Forum
3. Can't access Box

Hi Geogria, Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 18, 2024 20:53
• 0 votes

1. Community
2. Support Forum
3. Not receiving verification email

Hi Sarah, Welcome to Box Community and glad to assist!  Seems that you will need the help of Product Support regarding verification email. Let me create a new case and a member of our team will be ...

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• Rona
• January 18, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. Run a report for certain folders only

Hi Victoria,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 18, 2024 20:42
• 0 votes

1. Community
2. Support Forum
3. Is this a joke?

Hi Skeena, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 18, 2024 19:55
• 0 votes

1. Community
2. Support Forum
3. Terrible Support Options

Hi Nolan,  Welcome to Box Community and glad to assist!  When you log in and select "Contact Support" from the top-navigation menu you will see the different options for contacting the Box Product ...

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• Rona
• January 18, 2024 19:53
• 0 votes

1. Community
2. Support Forum
3. Very difficult to get support!

Hi Mike,  Welcome to Box Community and glad to assist!  When you log in and select "Contact Support" from the top-navigation menu you will see the different options for contacting the Box Product S...

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• Rona
• January 18, 2024 19:48
• 0 votes

1. Community
2. Support Forum
3. I have some questions to ask and hope someone can answer them

Hi Alan, Welcome to Box Community and glad to assist!  Seems that you will need the help of Product Support to supply answers to these questions. Let me create a new case and a member of our team w...

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• Rona
• January 18, 2024 19:40
• 0 votes