Rona

1. Community
2. Support Forum
3. Migrate with Shuttle

Hi Jean,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 17, 2024 21:55
• 0 votes

1. Community
2. Support Forum
3. Change of contract

Hi there,  Welcome to Box Community and glad to help!  Kindly get in touch with our Billing team by creating a ticket  or email a member of our team using billing@box.com.  Thanks for posting!    

• View comment
• Rona
• January 17, 2024 21:52
• Edited
• 0 votes

1. Community
2. Support Forum
3. Not able to generate access token

Hi Sachin,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 17, 2024 21:46
• 0 votes

1. Community
2. Support Forum
3. Upgrade Issue

Hi Chris,  Welcome to Box Community and glad to help! Upgrade your Box account by working with our Sales team and chat with someone using box.com/pricing. Hope it helps! 

• View comment
• Rona
• January 17, 2024 21:44
• Edited
• 0 votes

1. Community
2. Support Forum
3. A network error has occurred while trying to load.

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

• View comment
• Rona
• January 17, 2024 21:39
• 0 votes

1. Community
2. Support Forum
3. Storage almost full, but it isn't

Hi Nikolas, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

• View comment
• Rona
• January 17, 2024 21:37
• 0 votes

1. Community
2. Support Forum
3. Space issue

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 17, 2024 21:35
• 0 votes

1. Community
2. Support Forum
3. There is no any my files in the storage, but the free space does not appear.

Hi Andrew, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• View comment
• Rona
• January 17, 2024 21:34
• 0 votes

1. Community
2. Support Forum
3. Size wont change

Hi Adela,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• View comment
• Rona
• January 17, 2024 21:28
• 0 votes

1. Community
2. Support Forum
3. Incorrect Storage Usage

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• View comment
• Rona
• January 17, 2024 21:26
• 0 votes